Frequently Asked Questions

What is DailyPay?

DailyPay is a financial technology company that enables employees/contractors to access their earned, but unpaid wages before their regularly scheduled payday. For employers, offering DailyPay as a benefit meaningfully reduces turnover and absenteeism.

How does your service work?

Each day you work, you build up an Available Balance. You can then request money from your Available Balance whenever you want.

Is this a loan?

No, we do not make loans at DailyPay. We only transfer the income that you have earned.

Is DailyPay offered for my employer/platform?

It’s likely that it is. However, if you do not see your company listed when signing up then inquire with your HR department about offering DailyPay.

What is your affiliation with my employer/platform?

It depends. We partner directly with some companies and are an independent 3rd party with others. For specific questions about your employer/platform, please contact us.

How much does it cost?

Typically, DailyPay charges a small fee only when money is transferred to you. The fee varies on your employer/platform. In some cases, it may not cost you anything at all. You can find the exact pricing by logging into your DailyPay Account.

Do I need a Social Security number?

No. As there is no credit check we do not ask for a social security number to sign up.

So what do I need to sign up?

We’ll need a routing number and account number from your bank account, prepaid debit card, or payroll card so DailyPay knows where to pay you. If you are a W2 employee, then we’ll also need some additional information that you’ll be asked for when you create your DailyPay Account.

What type of security do you use?

We use bank level security to encrypt all of your personal information.

When do I receive my money?

If you work, we can send you money every day. Bank transfers initiated before 5:30pm ET on business days will typically be available in your bank account the next business day. Business days are Monday - Friday excluding bank holidays.

How are funds transferred?

DailyPay transfers your funds directly to your bank account or to your prepaid debit card via an ACH Direct Deposit over the world's largest electronic payment network.

Do I have to sign a long term contract?

Never. You can cancel your DailyPay account whenever you’d like, without any penalties. Simply log into your account and click the "Cancel" button in the "Account Settings" tab.
  • Still have questions?

    Call, email, DM, fax, or even visit our dedicated team in New York. We’re happy to answer any of your questions.

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  • Need personalized help?

    Log in and visit the help section in your account’s menu.

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